Shipping policy
Processing Time
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Semenanjung (Domestic) |
1-3 business days |
RM 10 for order below RM200 |
|
Sabah/Sarawak (Domestic) |
3-5 business days |
RM 15 for order below RM 200 |
|
International |
5-7 business days |
To be calculated upon checkout |
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Fume Worldwide is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Shipments
Fume Worldwide is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Shipping Address
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address.